Spaze I-Tech Park, Sector-49, Gurgaon
Mon - Sat : 09.00 AM - 09.00 PM
+91-9107907991

FAQs

01

Are there any cancellation charges ?

We understand that plans do change any time. There are no charges for canceling a trip before 24hours in advance. You may cancel your reservation by logging onto and canceling your reservation directly.All bookings canceled less than 24hours before a pickup shall be subject to a cancellation charge.
02

Can I request my taxi to be waiting at a place (e.g airport or street intersection) ?

We require the pickup address to be a proper address or a well-known address. For the security of the driver, we do not accept outstrikes as pickup addresses.
03

Do you provide A/C (Air conditioned) cars?

We provide A/C cars. The A/C system is expected to be always working during the trip. The only exception is for trips to hilly areas where the A/C needs to be turned off for driving in hilly regions to prevent overload on the car engine.
04

Do you provide multiple pickups or drops?

Sure, we can arrange multiple pickups or drops for your itinerary. Please let us know about all the details of your itinerary and we can make the arrangements. Please be aware that you will get billed Rs.150/- for every additional pickup, drop address and waypoints added to your itinerary. In addition you will be responsible for the additional kms driven beyond the included kms on your trip. It is required that the entire itinerary be documented in your reservation. So please let us know of your planned itinerary so that its documented and that the driver has all the information ahead of your trip start time. The quoted price will change based on multiple factors including but not limited to the itinerary, waypoints, driving terrain, local union fees, local restrictions and estimated distances to be driven.
05

Do you provide non AC cabs?

Yes,If need we do provide non AC cabs.
06

Our company employees travel regularly. Who do I contact for tie-up?

Please write to us at Info@theferri.com.   Learn more about our business travel program Here
07

In how many cities do you provide services?

We serve trips all over Delhi NCR.
08

What car categories do you provide?

We provide 4 types of cars :-
  • Compact - includes models like Indica and Indigo
  • Sedan cars - includes models like Etios, D’zire
  • Family cars/SUV - includes models like Xylo, Tavera
  • Accurately report on all travel expenses
  • Family Lux/SUV - Innovas

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Address

Unit-5B, Sector 49, Gurgaon

+91 910-790-7991

info@theferri.com

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